HCIA Member


Between them, HCIA Members care for many hundreds of thousands of Australians at more than 700 locations across the country.


Amplifon are leaders in hearing solutions. Its measure of success is in the millions of people who have had the quality of their lives improved by what they do and the way they do it. Amplifon strive to provide customers with innovative and personalised hearing solutions that improve lives, relationships and communities.

Amplifon started as just three clinics, known as National Hearing Care, when it was founded in 1997. In 2010, they joined the Amplifon group and became part of the Amplifon brand. Today Amplifon has one of the most extensive networks of clinics in Australia, with over 300 regional and metropolitan clinics leading the way in hearing loss, technology, testing and treatment.


Audika is part of the Demant Group and is one of the global leading retailers within hearing care. A global retail company with a local approach, in Australia it has over 400 hearing care clinics. Over the past 90 years its hearing care experts have restored the joys of hearing to more than 100,000 Australians. HearingLife, AudioClinic, Western Hearing Services and Adelaide Digital Hearing Solutions have recently joined together as Audika to provide personalised hearing care across all of Australia. Its mission is to help more people hear better. Audika does this by continuing to building a world leading, comprehensive hearing health care service in local communities by investing in people, extending services and offering the latest cutting-edge hearing technology.

Bay Audio

Launched in 2007, Bay Audio is one of Australia’s leading providers of hearing devices. It currently has 66 permanent hearing locations located in Queensland, New South Wales, Victoria and the ACT as well as more than 35 visiting sites with more store openings planned. Bay Audio’s success has been built on contemporary products across a diverse range of brands. Through the use of state-of-the-art technology, the help of highly trained clinicians and ongoing updates on services and technology, Bay Audio offer a premium experience for customers. Services that Bay Audio offers include diagnostic hearing tests, online hearing tests, hearing protection and advice, hearing loss treatment and hearing device consultations and evaluations. Bay Audio also offers advice on private and government funding for hearing loss related issues. As an active member of local communities, Bay Audio has a strong sense of corporate and social responsibility to make a difference at every level of people’s lives.


bloom™ hearing specialists are part of WS Audiology – the third largest hearing aid manufacturer globally. The Australian business supports over 250 clinics across Australia, New Zealand and South East Asia and employs over 150 fully qualified and accredited hearing specialists who are dedicated to finding the best possible hearing solutions for all their customers.  At bloom™ hearing specialists we focus on providing the best solution based on thorough assessments and tests – and getting it right the first time. We believe that hearing health is much more than just buying hearing aids. We are here to support our customers on their journey.

Connect Hearing

Connect Hearing launched in 2008 and is part of the Sonova Group. Our team passionately strives every day to ensure our clients are switched on to the life they choose to live. We provide ease and accessibility offering a combination of Connect Hearing clinics and visiting sites to reach over 120 communities across Australia. For those clients who want the convenience of Connect Hearing from their own home can access our telehealth services.

Our clinicians and clients choose Connect as they find our purpose and values relatable. Our purpose is driven by our firm belief that hearing loss should not be viewed as the start of the ‘slow decline’ that makes life connections difficult. This is outdated nonsense and we are here to remove those barriers.

We’re all about empowering Australians to tackle hearing loss… so they too can hear the important cues, signs and intent in everyday chatter, discussion, and conversation.


“Transforming lives by providing Better Hearing” – sourced from ihear website.

National Hearing Care

National Hearing Care (NHC) is Australia’s leading independent provider of hearing healthcare services with the largest network of branded clinics across Australia and operate in every State and Territory. NHC invests heavily in hearing care across Australia; by expanding its reach and client access and through training and developing audiology students – NHC operates the largest clinical placement program in the country. We are part of the Amplifon Group. Amplifon was founded over 60 years ago in Italy and has grown to become the world’s leading independent hearing services provider. Amplifon operates in over 20 countries with a long-standing reputation for pioneering unique services and protocols and continuously embracing innovative technologies. Amplifon has over 14,000 employees and more than 10,000 clinics world-wide. This provides National Hearing Care with unparalleled scale and expertise.


Neurosensory is independently owned by over 65 of  Australia’s leading Ear, Nose and Throat (ENT)  surgeons,  committed to the highest standards of hearing health care. Neurosensory was established over 35 years ago and has clinics across Queensland, New South Wales, Victoria and Tasmania.

Our ENT surgeons liaise closely with Neurosensory clinicians to ensure every client receives the most comprehensive care. At Neurosensory, thorough testing ensures accurate diagnosis, as part of our commitment to supporting the medical community and delivering the best clinical outcomes for our clients. Neurosensory also offers an extensive range of hearing solutions, including hearing aids, Cochlear, middle ear and bone conduction implants, tinnitus treatments, vestibular physiotherapy, psychology and hearing protection.

Neurosensory is a research partner of the University of Queensland, the National Acoustics Laboratory and a member of the HEARing Co-operative Research Centre (CRC).

Neurosensory’s ongoing evolution is driven by our belief in enriching people’s lives by improving how they interact with the world around them.  We believe our clients, our ENTs and the medical community deserve the highest possible standards in care.  Our mission is to make a positive difference to every client’s life.

Services offered by members of HCIA

Between them, HCIA Members care for many hundreds of thousands of Australians at more than 700 locations across the country. They lead teams of clinicians and client service officers to provide their clients with excellence in hearing care. The clinicians are industry trained and Government accredited specialists in hearing care who work with the latest hearing technology. HCIA Members employ more than 800 professional staff between them.

The Members provide services such as diagnostic audiometry, hearing aids, custom ear moulds and earplugs, assistive listening devices, industrial audiology, and educational seminars. Through their focus on training and recruiting, they have built an experienced and dynamic group of professionals consisting of audiologists, audiometrists, and client service teams. The Members also form part of international groups which deliver hearing services to clients in many countries outside Australia.


Hear better. Live better.
Hearing plays a key role in our physical and mental health, and overall quality of life. Starkey’s all-new Genesis AI hearing aids were completely reimagined—starting with the processor inside—to help more people than ever hear and live better.

Packed with state-of-the-art technology, they’re engineered to help wearers:

  • Hear sounds the way the brain intended.
  • Keep connected, stay engaged and miss fewer meaningful moments.
  • Enjoy enhanced listening moments, improved well-being, and easier everyday living.



HCIA Members employ more than 800 professional staff between them.