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HCIA Board

Donna Staunton

HCIA Chief Executive Officer

Donna Staunton helped establish the Hearing Care Industry Association in 2007 and has been its part-time CEO ever since. Donna is also the managing director of The Strategic Counsel, the specialist provider of strategic, government and regulatory advice to companies in the health and medical technology sectors in Australia.

Donna has worked with both sides of politics for more than 20 years. She has outstanding relationships across the whole political spectrum, as evidenced by the fact of being appointed to senior Government Boards by both Liberal and Labor Governments.

Donna originally trained as a lawyer and spent a number of years working at the associate level with one of the largest law firms in Australia. After leaving her law practice (and before establishing The Strategic Counsel), Donna moved into roles on the Senior Management Teams of a Fortune 500 Company; an ASX Top 20 Company; and CSIRO, the largest Non-Government research organisation in Australia. She was the first woman to sit on the Business Council of Australia.

Outside work, Donna has been on the Board of the National Breast Cancer Centre, the NSW WorkCover Board, the Global Foundation, the Institute for Public Affairs and CSIRO Publishing. Donna has recently been appointed a board member of a Co-Operative Research Centre and the Lifehealthcare Group. She is a member of the Australian Institute of Company Directors.

John Pappalardo

HCIA Chairman

Managing Director, Amplifon ANZ
(trading as National Hearing Care, Australia and Bay Audiology, New Zealand)

John is an experienced Executive who has worked across a number of major industries including healthcare, logistics, mail services and building products manufacturing and distribution. He has a track record in driving increased shareholder value through business growth and profit improvement programs.

John has proven leadership of major structural and organisational change programs through strategy, design and implementation phases, having been directly involved in the start-up of a new venture and several business mergers.

John describes himself as a results focused, hands on leader with strong interpersonal skills and a passion for operational excellence and customer service.

Amplifon, a publicly listed company based in Milan, is the global leader in the provision of hearing services operating in over 20 countries around the world. In Australia, the business trades under the name of National Hearing Care (NHC), which John has led directly since 2006. Since that time, John has steered the company on a significant growth path: taking the business from 39 clinics to over 180 clinics.  Today NHC employs over 700 staff and is the leading provider of hearing services in Australia. 

Before joining NHC, John held the position of Commercial Director for Carter Holt Harvey Wood Products Australia and prior to that John was Chief Operating Officer for the Mail Services businesses of the Ausdoc Group.

Ashley Wilson

HCIA board

Managing Director, HearingLife

Ashley has over 30 years of managerial experience in Manufacturing & Retail, and extensive experience in change management and organisational reengineering. Ashley has worked as a senior manager in USA publicly listed Sarbanes Oxley Standard companies and has extensive experience working in Asia and the USA. He has managed a significant number of acquisitions and mergers in the USA, Australia and New Zealand.

Ashley has held leadership roles and senior management roles in several $50 million+ companies throughout his career. Ashley is:

  • A Graduate and Fellow Australian Institute of Company Directors.
  • A former board member Australian Health Industries Inc.
  • The current President of Hearing Aid Manufacturer & Distributors Association.
  • A member of the Federal Minister for Aged Care Hearing Consultative Committee.
  • The current Chairperson of Diving Australia (National Olympic Sports Federation) and board member since 1996.
  • The former Chair of South Australian Aquatic Sports Coalition.
  • The former President of Diving South Australia.

Wolfgang Bennedik

HCIA board

Managing Director, Connect Hearing.

Wolfgang studied economics at the University of Mannheim (attending Northwestern University Chicago, USA for two semesters) before graduating with a Diplom-Kaufmann (which is the German equivalent of an Executive MBA) from the University of Mannheim in 1984.

He began his career with Hewlett Packard and held varied roles across Fixed Assets and Management Reporting and Sales. He then moved to AEG Mobile Communication in Germany before taking up a role as Head of Sales, Service and Marketing in China for Siemens. He started working in the hearing aid industry as the Managing Director for Siemens hearing aids in Germany and eleven years ago moved to the Sonova Group. Most recently he was the Managing Director of Unitron Europe and then Phonak Germany. He took up the role of Managing Director for Connect Hearing Australia in March 2014.

Janet Muir

HCIA member

Managing Director - Retail, Oticon Australia Pty Ltd

Janet has a career that spans 21 years in the professional leadership and management of large-scale health care businesses. Janet has led large teams of people, developed and executed organisational strategy to significantly grow the business, improved financial performance, led teams through change associated with M&A projects and governance restructures, and developed governance and management strategies to mitigate risk.

At Oticon Australia (Oticon), Janet is responsible for growth strategy formation, leading & engaging a strong team to execute the strategy across a network of retail clinics in both Australia & New Zealand, and fostering a culture of innovation and empowerment. Prior to Oticon, Janet was the Group General Manager Strategy at St Vincent's Health Australia, Group Manager Strategic Development at St John of God Health Care, and held several roles at St John of God Pathology including National Operations Manager and Director of Finance.

Eron Plumb

HCIA member

Executive Director & Chief Operating Officer, Bay Audio Australia Pty Ltd

Eron Plumb is the Executive Director & Chief Operating Officer of Bay Audio Australia Pty Ltd.  He is an experienced senior retail executive with over 24 years of experience having worked with some of Australia's most successful and leading retail brands.  Eron started his retail career with Coles Supermarkets working as a casual while completing his education. He then went onto hold various management and leadership positions in 3 of the retail divisions in Wesfarmers (previously Coles Myer) culminating in managing and leading the Harris Technology business through a successful turnaround before being approached to join Bay Audio as its Australian head.  Eron's passion for customer outcomes has been a driving force behind his career growth.  He has spent the last two and a half years building a strong foundation for the start-up Bay Audio Australia business that has translated in comparative growth rates outperforming the Australian market.

Nina Quinn

HCIA member

Chief Executive Officer, Neurosensory

Nina Quinn is a graduate of the University of Queensland and began her audiological career with Queensland Neuro-Otology Clinic, before moving to Australian Hearing, initially as the Brisbane District Manager and later as the Regional Manager for Victoria, Tasmania and New South Wales. She then participated in the successful establishment of the Neuromonics Pty Ltd Company as its inaugural Clinical Director and helped take that venture capital start-up to its international launch in 2007.

Nina has also held the position of Federal Executive Councillor, Audiological Society of Australia (2003-2006) and has participated in various task forces and reviews for the continuing development of public hearing policy and professional audiology standards. She has also performed a variety of guest lecturing and spokesperson roles in her career. Since 2008, Nina has been the CEO of Neurosensory, which provides diagnostic and rehabilitation audiology services throughout Queensland and northern New South Wales. Neurosensory is a 35 year old Company and prides itself in its commitment to clinical best practice.

Nina's strengths are her strong clinical background, business acumen and her commitment to the culture of excellence. In addition to her CEO role, Nina is a Director of Hearing Health Pty Ltd and an Advisory Council member of SARRAH (Services for Rural and Remote Allied Health).

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